Higher Education Solutions
Higher education institutions rely on Contegix for a variety of IT services. Our 24x7 Pennsylvania-based Service Desk allows colleges and universities to more quickly and efficiently respond to users’ IT needs. Our managed cloud offerings help CIOs reduce risk, improve network speed, and save the cost of frequent software and hardware upgrades. The IT teams we work with are able to focus on important tasks, like keeping learning management systems running securely and efficiently, 24x7. Learn more.
Custom Support
Contegix provides a full-service end-user experience, supporting standard hardware, custom business applications, as well as facilities workflows, and other non-IT requests.
Quality Assurance
Formal Quality Assurance program consisting of 7 components and a fourteen-point evaluation fostering continuous improvement.
Managed Network Infrastructure
Securely managed, remote administration of complex networks by highly trained, certified personnel from local switch/router configurations to complex firewall and SD-WAN solutions designed for your business needs.
Server Administration
Highly available, virtual server administration for onsite, hybrid, and public/private cloud applications, fine-tuned to provide highest levels of user satisfaction and productivity.
PA-Based Team
Our knowledgeable and certified team is comprised of PA-based, bilingual analysts who can easily adapt to your processes and business applications.
Disaster Recovery
Put your servers in our private cloud or in our data center and have them replicated into the cloud or to our other data centers in case a disaster strikes to keep your business running.
Better Value. Better Results.
Read more about how higher ed institutions are benefiting from working with Contegix in our blog post: Managed Services and IT Support for Higher Education.
What our customers are saying…
“Contegix has been a long-time partner to Lafayette College, delivering Level 1 help desk support. They have been our eyes and ears, our first responders, and a critical part of the team in ITS. From regular check-ins with our on-campus colleagues to delivering periodic reports that highlight service trends, Contegix continues to provide a high-quality service that we could not replicate given our staff size and resources. Having Contegix as a fully-integrated member of our organization is invaluable”.
John O’Keefe, Vice President and Chief Information Officer, Lafayette College
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Resources
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How Managed Service Providers Can Help Higher Education Address the Challenges Brought On By COVID-19
From outsourcing IT services requests, to managing cloud migration, to improving security architecture, managed service providers (MSPs) offer their clients a variety of services to navigate the increasingly complex, unpredictable technological world.
Installing Jira: Options and Step-by-Step Instructions for Linux and Windows
Jira is your one-stop project management solution, with the ability to meet the needs of companies from small startups to global brands. For some organizations, the performance and reliability of running Jira on Atlassian’s own infrastructure — Atlassian Cloud — is enough. But for enterprises who need control over every aspect of their Jira deployment, the customizability of Atlassian Data Center — the only self-install option available with the deprecation of Atlassian Server — is a must. And that requires you to handle installing Jira yourself.
Why Outsourcing Network Risk Assessments is Good for Business
As more companies seek “remote-first” workplaces for the long haul, IT teams are under pressure to ensure current network measures are enough to handle this long-term shift to distributed work environments. One way to check for resiliency within systems is by performing a network risk assessment—an audit of a network system and all of the devices within it.