Atlassian Support Services

 

Our Atlassian support offering is designed to assist teams of all sizes and experience levels. With a breadth of knowledge across the Atlassian ecosystem (tools and 3,000 third-party add-ons), you’ll have access to decades of experience. Our experts on demand are available to assist you with any immediate needs you have and our in-app support offering ensures that your users quickly get the help they need.

We are dedicated to helping businesses adopt and optimize the Atlassian tools for their work – providing consulting, solution architecture, implementation, support, embedded teams, training, and license management services to Atlassian customers.

 

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Unmatched Expertise in Atlassian Support

Retainer Based in App Support

Dedicated, long-term administrative support for Atlassian tools for organizations with limited in-house technical expertise.

Experts on Demand

Access to Atlassian support team for minor administration, quality Atlassian implementation consultation or project assistance.

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Resources

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Blog

Deterring Hackers - How Atlassian is Staying Secure Amidst the Rise of Ransomware Attacks

As early as next year, researchers expect 90% of global enterprises to rely on cloud-based infrastructure to support operations. But as the amount of sensitive data stored online grows, so do the threats to compromise it. Ransomware attacks, the practice of encrypting data and threatening to withhold or publish it unless the victim pays a fee, have surged in scale and complexity––this past year being a standout.

Blog

The Ultimate Guide to FedRAMP: Why You Need a FedRAMP Cloud

Nearly all of our everyday interactions operate online: commerce, healthcare, connecting with others. To increase efficiency in online operations, more and more industries are collecting and storing data on cloud based software, and the public sector is no different. While almost half of government organizations use cloud services, Gartner predicts significant growth to continue — with an estimated 17% increase in spending this year. 

Blog

How To Maintain Agility Amid Budgetary Constraints

Over the past year, businesses from every industry have been forced to make tough financial decisions about IT spending. For most organizations, a significant portion (or perhaps even all) of their 2020 budgets were spent equipping teams with the right devices, tools, platforms and security to perform their jobs from home. While these expenses were necessary to navigate the reality of remote work, many organizations will pull back on spending to level out their budget this year.